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Pulse for IT & Dev Teams

Build better apps and customer experiences with conversation intelligence.

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Pulse gives you Open APIs and standards-based vCons to plug conversation intelligence into your applications and systems.

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Key Benefits of Pulse for Development Teams

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Future-Proofed

APIs and vCons ensure data portability and future-proof connectivity with communications platforms.

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Build Faster

Conversation processing pipelines and intelligence let you focus on your app and customer experience

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Personalize Experiences

Hyper-personalize workflows and applications with rich customer conversation history.

Pulse for Your Developers

After Call Co-Pilot

Use call completion triggers to automate CRM and customer communication workflows.

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Pulse First Alert Co-Pilot Home Screen
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First Alert Co-Pilot

Build fast-response escalation and communication workflows on top of communications alerts.

Developer Studio

Collect, store, and query conversation insights  with intelligent AI pipelines, transcription, intent extraction, classification, and summarization.

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vCon

Works Where You Work

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Unified

Communications

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Contact

Center

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Mobile

Calls

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Online

Meetings

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Office Phone System

Built on Trust and Compliance

Your data is protected from day one with privacy-first design and enterprise-grade controls.

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Privacy by Design

Automatic redaction & anonymization of sensitive data: PII, PHI, and Payment Info

Security-First Architecture

Minimizes data risk with scope based access control and data minimization approach

Global Compliance Ready

Designed to meet global privacy and communications regulations

Get started today with Pulse Conversation Intelligence

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